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Hoxton/Sam Edwards/Getty Images Imagine that a temporary absence from your workplace could lead to 10 years of sustained high performance being forgotten. Imagine that your relationship with senior partners at your firm, with whom you had previously worked closely, significantly worsened. This was Diane’s (not her real name) experience following her early return to work […]

Stan Tekiela Author/Getty Images Every day we get new reminders of just how tough the war for talent can be. It isn’t enough to attract the greatest employees — you have to retain them. That’s become a bigger challenge with “job hopping” on the rise. One survey found that 64% of workers, and 75% of those […]

Stan Tekiela Author/Getty Images Every day we get new reminders of just how tough the war for talent can be. It isn’t enough to attract the greatest employees — you have to retain them. That’s become a bigger challenge with “job hopping” on the rise. One survey found that 64% of workers, and 75% of those […]

Stan Tekiela Author/Getty Images Every day we get new reminders of just how tough the war for talent can be. It isn’t enough to attract the greatest employees — you have to retain them. That’s become a bigger challenge with “job hopping” on the rise. One survey found that 64% of workers, and 75% of those […]

Stan Tekiela Author/Getty Images Every day we get new reminders of just how tough the war for talent can be. It isn’t enough to attract the greatest employees — you have to retain them. That’s become a bigger challenge with “job hopping” on the rise. One survey found that 64% of workers, and 75% of those […]

Stan Tekiela Author/Getty Images Every day we get new reminders of just how tough the war for talent can be. It isn’t enough to attract the greatest employees — you have to retain them. That’s become a bigger challenge with “job hopping” on the rise. One survey found that 64% of workers, and 75% of those […]

Michael Steffen / EyeEm/Getty Images Since at least the time of Frederick Taylor, the father of “scientific management,” control has been central to corporate organization: Control of costs, of prices, of investment and—not least—of people. Control, even a perception of it, can be comforting. Moreover, it feels like what a manager should be doing: Setting […]

Juj Winn/Getty Images Just becoming a leader is enough to exacerbate some people’s unethical tendencies. But power does not corrupt everyone. Our research suggests that key personality characteristics predict unethical leadership behavior. We collected personality data and supervisor ratings of ethical behavior (e.g., integrity, accountability) on 3,500 leaders across 30 organizations we had worked with. The […]

Michael SnellE/Getty Images In 1545, Jacopo da Pontormo scored a major commission from Duke Cosimo I de’ Medici to paint the main chapel of Florence’s church of San Lorenzo. A contemporary of masters like Michelangelo, Pontormo was a distinguished but aging artist who was eager to secure his legacy. Pontormo knew he needed to make […]

Rafael Ben-Ari/Getty Images [T]echnology alone is not enough—it’s technology married with liberal arts, married with the humanities, that yields us the results that make our heart sing.  — Steve Jobs Steve Jobs’s vision for Apple was rooted in the belief that the arts and sciences do not live in isolation. They complement and enhance each other. […]

Rafael Ben-Ari/Getty Images [T]echnology alone is not enough—it’s technology married with liberal arts, married with the humanities, that yields us the results that make our heart sing.  — Steve Jobs Steve Jobs’s vision for Apple was rooted in the belief that the arts and sciences do not live in isolation. They complement and enhance each other. […]

Rafael Ben-Ari/Getty Images [T]echnology alone is not enough—it’s technology married with liberal arts, married with the humanities, that yields us the results that make our heart sing.  — Steve Jobs Steve Jobs’s vision for Apple was rooted in the belief that the arts and sciences do not live in isolation. They complement and enhance each other. […]

Rafael Ben-Ari/Getty Images [T]echnology alone is not enough—it’s technology married with liberal arts, married with the humanities, that yields us the results that make our heart sing.  — Steve Jobs Steve Jobs’s vision for Apple was rooted in the belief that the arts and sciences do not live in isolation. They complement and enhance each other. […]

Rafael Ben-Ari/Getty Images [T]echnology alone is not enough—it’s technology married with liberal arts, married with the humanities, that yields us the results that make our heart sing.  — Steve Jobs Steve Jobs’s vision for Apple was rooted in the belief that the arts and sciences do not live in isolation. They complement and enhance each other. […]

Peter Dazeley/Getty Images Leadership training can make a huge difference in preparing professionals to advance in their careers and succeed in leadership roles. Many companies offer leadership education programs to high-potential employees, but these programs don’t always receive much interest. How can leaders and HR departments motivate professionals to enroll in leadership development programs? Given […]

Patrick George/Getty Images Imagine you’re drafting an email about a sensitive project when you realize you need to keep your supervisor in the loop. You decide to Bcc her on the email. Later, the rest of the team finds out. How does this make them feel? Email continues to be one of the most common […]

PM Images/Getty Images In 2010, Google rocked the $60 billion broadband industry by announcing plans to deploy fiber-based home internet service, offering connections up to a gigabit per second — 100 times faster than average speeds at the time. Google Fiber, as the effort was named, entered the access market intending to prove the business […]

CSA Images/Getty Images Despite the $15 billion companies spend annually on managerial and leadership development, bad bosses are common in the American workforce.  A study by Life Meets Work found that 56% of American workers claim their boss is mildly or highly toxic. A study by the American Psychological Association found that 75% of Americans say […]

CSA Images/Getty Images Despite the $15 billion companies spend annually on managerial and leadership development, bad bosses are common in the American workforce.  A study by Life Meets Work found that 56% of American workers claim their boss is mildly or highly toxic. A study by the American Psychological Association found that 75% of Americans say […]

CSA Images/Getty Images Despite the $15 billion companies spend annually on managerial and leadership development, bad bosses are common in the American workforce.  A study by Life Meets Work found that 56% of American workers claim their boss is mildly or highly toxic. A study by the American Psychological Association found that 75% of Americans say […]

CSA Images/Getty Images Despite the $15 billion companies spend annually on managerial and leadership development, bad bosses are common in the American workforce.  A study by Life Meets Work found that 56% of American workers claim their boss is mildly or highly toxic. A study by the American Psychological Association found that 75% of Americans say […]

Edward Munsch/Christophel Fine Art/Getty Images Dirk was puzzled about what just happened. To the best of his knowledge, he had only asked Jerome (a recently hired senior executive), to deal more proactively with some of the company’s clients. But Jerome had suddenly become angry, defensive, and stalked out of his office. Jerome, for his part, […]

David Malan/Getty Images President Trump has just asked the SEC to study the implications of moving to a half-yearly reporting deadline instead of the current requirement to file 10-Q forms on a quarterly basis. Over the years, I have heard from plenty of managers who have lamented that the pressure of quarterly earnings targets imposes […]

Susanna Price/Getty Images The U.S. grocery industry has reached an interesting and uncertain crossroads. In 2017, German discount grocery retailers  ALDI and LIDL announced plans to open hundreds of new stores across the United States. ALDI plans to open 900 stores by 2022 and LIDL to open 100 by the end of 2019. Also in […]

Leigh Wells/Getty Images Appointing workers’ representatives to company boards may be an idea whose time has come. Politicians seem to like it. The most recent politician to make such a proposal is U.S. Senator Elizabeth Warren who would like to require companies with more than $1 billion in revenue to let workers elect 40% of […]

Patrick George/Getty Images It’s a Catch-22 millions of workers face: You plan a vacation to relax, rejuvenate, and forget all about the stresses of work. But being out of the office means cramming in extra work up until you leave — and making up for lost time once you return. So perhaps it’s little surprise that […]

Does your organization lack quality leadership? In this episode of HBR’s advice podcast, Dear HBR:, cohosts Alison Beard and Dan McGinn answer your questions with the help of Peter Bregman, the CEO of Bregman Partners and author of the book Leading with Emotional Courage. They talk through what to do when your leaders are indecisive, […]

Patrick George/Getty Images It’s a Catch-22 millions of workers face: You plan a vacation to relax, rejuvenate, and forget all about the stresses of work. But being out of the office means cramming in extra work up until you leave — and making up for lost time once you return. So perhaps it’s little surprise that […]

Patrick George/Getty Images It’s a Catch-22 millions of workers face: You plan a vacation to relax, rejuvenate, and forget all about the stresses of work. But being out of the office means cramming in extra work up until you leave — and making up for lost time once you return. So perhaps it’s little surprise that […]

Patrick George/Getty Images It’s a Catch-22 millions of workers face: You plan a vacation to relax, rejuvenate, and forget all about the stresses of work. But being out of the office means cramming in extra work up until you leave — and making up for lost time once you return. So perhaps it’s little surprise that […]

Patrick George/Getty Images It’s a Catch-22 millions of workers face: You plan a vacation to relax, rejuvenate, and forget all about the stresses of work. But being out of the office means cramming in extra work up until you leave — and making up for lost time once you return. So perhaps it’s little surprise that […]

hideki kuwajima/Getty Images We know it’s awkward, talking about class. Especially in the United States, talking about class is considered taboo. When the subject comes up, otherwise articulate and extroverted people suddenly clam up and be struck dumb by the social awkwardness that is a customary partner of conversations about class. But class background matters […]

Martin Diebel/Getty Images When David White became Global VP of Supply Chain at Campbell Soup Company in 2004, the company had a shocking lost-time injury rate of 1.24%. This meant that of the 24,000 people working in the company at the time, one person per day was getting seriously hurt somewhere around the world. These […]

Noctiluxx/Getty Images When it comes to design thinking, the bloom is off the rose. Billed as a set of tools for innovation, design thinking has been enthusiastically and, to some extent, uncritically adopted by firms and universities alike as an approach for the development of innovative solutions to complex problems.  But skepticism about design thinking has […]

david malan/Getty Images Imagine you are a member of a purchasing team. Your manager sets a goal: she wants everyone on your team to make at least one deal with a supply company of their choice. You end up signing a deal with a supplier who offers a great price, but — unbeknownst to you […]

Noctiluxx/Getty Images When it comes to design thinking, the bloom is off the rose. Billed as a set of tools for innovation, design thinking has been enthusiastically and, to some extent, uncritically adopted by firms and universities alike as an approach for the development of innovative solutions to complex problems.  But skepticism about design thinking has […]

Noctiluxx/Getty Images When it comes to design thinking, the bloom is off the rose. Billed as a set of tools for innovation, design thinking has been enthusiastically and, to some extent, uncritically adopted by firms and universities alike as an approach for the development of innovative solutions to complex problems.  But skepticism about design thinking has […]

Noctiluxx/Getty Images When it comes to design thinking, the bloom is off the rose. Billed as a set of tools for innovation, design thinking has been enthusiastically and, to some extent, uncritically adopted by firms and universities alike as an approach for the development of innovative solutions to complex problems.  But skepticism about design thinking has […]

Noctiluxx/Getty Images When it comes to design thinking, the bloom is off the rose. Billed as a set of tools for innovation, design thinking has been enthusiastically and, to some extent, uncritically adopted by firms and universities alike as an approach for the development of innovative solutions to complex problems.  But skepticism about design thinking has […]

Icon Sportswire/Contributor/Getty Images Urban Meyer, the highly-decorated head football coach of Ohio State University was recently suspended without pay for three games for how he handled domestic violence allegations against his long-time assistant coach, Zach Smith. Meyer claimed to have not known about Smith’s behavior, but evidence emerged that he had knowledge of domestic abuse claims […]

tang yau hoong/Getty Images A manager gives an employee overly-positive feedback to boost their confidence. A doctor gives a patient a too-rosy prognosis to foster hope. A government official conceals a security threat to prevent widespread panic. These are relatively understandable scenarios in which an individual tells a lie because they think they are helping […]

dan herrick/Getty Images Stressed. Anxious. Exhausted. Drained. This is how many employees feel at work due to stressors like longer work hours, more-frequent hassles, the need to do more with fewer resources, and so on. Such work stress has been shown to induce anxiety and anger, unethical behavior, poor decision making, and chronic exhaustion and […]

Marc Effron, president of the Talent Strategy Group, looked at the scientific literature behind high performance at work and identified eight steps we can all take to get an edge. Among those steps is taking care of your body — sleep, exercise, and nutrition. But the most important is sleep. He offers some practical advice […]

dan herrick/Getty Images Stressed. Anxious. Exhausted. Drained. This is how many employees feel at work due to stressors like longer work hours, more-frequent hassles, the need to do more with fewer resources, and so on. Such work stress has been shown to induce anxiety and anger, unethical behavior, poor decision making, and chronic exhaustion and […]

dan herrick/Getty Images Stressed. Anxious. Exhausted. Drained. This is how many employees feel at work due to stressors like longer work hours, more-frequent hassles, the need to do more with fewer resources, and so on. Such work stress has been shown to induce anxiety and anger, unethical behavior, poor decision making, and chronic exhaustion and […]

dan herrick/Getty Images Stressed. Anxious. Exhausted. Drained. This is how many employees feel at work due to stressors like longer work hours, more-frequent hassles, the need to do more with fewer resources, and so on. Such work stress has been shown to induce anxiety and anger, unethical behavior, poor decision making, and chronic exhaustion and […]

dan herrick/Getty Images Stressed. Anxious. Exhausted. Drained. This is how many employees feel at work due to stressors like longer work hours, more-frequent hassles, the need to do more with fewer resources, and so on. Such work stress has been shown to induce anxiety and anger, unethical behavior, poor decision making, and chronic exhaustion and […]

alice mollon/Getty Images Don’t underestimate the power of women connecting and supporting each other at work. As my experiences from being a rookie accountant to a managing director at an investment bank have taught me, conversations between women have massive benefits for the individual and the organization. When I graduated college in the 1970s, I […]

Westend61/Getty Images “I’m calling on behalf of my partner. He died, and I need to close his account.” When Matt drowned in a fast-moving river, it fell to me to cancel his credit cards, close out the utilities at his apartment, and manage his cell phone account. I called his doctor’s office, his bank, the […]

Wong/Unsplash The news headlines about what perks or elements of office design make for a great employee experience seem to be dominated by fads — think treadmill desks, nap pods, and “bring your dog to work day” for starters. However, a new survey by my HR advisory firm Future Workplace called “The Employee Experience” reveals the […]

Wong/Unsplash The news headlines about what perks or elements of office design make for a great employee experience seem to be dominated by fads — think treadmill desks, nap pods, and “bring your dog to work day” for starters. However, a new survey by my HR advisory firm Future Workplace called “The Employee Experience” reveals the […]

Wong/Unsplash The news headlines about what perks or elements of office design make for a great employee experience seem to be dominated by fads — think treadmill desks, nap pods, and “bring your dog to work day” for starters. However, a new survey by my HR advisory firm Future Workplace called “The Employee Experience” reveals the […]

Wong/Unsplash The news headlines about what perks or elements of office design make for a great employee experience seem to be dominated by fads — think treadmill desks, nap pods, and “bring your dog to work day” for starters. However, a new survey by my HR advisory firm Future Workplace called “The Employee Experience” reveals the […]

Ansgar Schwarz/EyeEm/Getty Images Is digital technology a democratizing force, allowing smaller, newer companies to compete against giant ones? Or does it provide even greater advantage to incumbents? That question has gotten a lot of attention lately, in response to data showing that the rate of new business creation in the U.S. has slowed, and that […]

Jorg Greuel/Getty Images Women of color are a force in the U.S. economy. They are projected to make up the majority of all women by 2060, which means they’ll also likely become the majority of the U.S. workforce. They also generate $1 trillion as consumers and $361 billion in revenue as entrepreneurs, launching companies at 4x […]

Laura Findlay/Getty Images Have you ever questioned whether taking time off is worth it because the stress of preparing for a vacation is so high? If so, you’re not alone. Over half of Americans leave some vacation time on the table. Some of the reasons for the lack of vacations include feeling that their workload […]

Laura Findlay/Getty Images Have you ever questioned whether taking time off is worth it because the stress of preparing for a vacation is so high? If so, you’re not alone. Over half of Americans leave some vacation time on the table. Some of the reasons for the lack of vacations include feeling that their workload […]

Laura Findlay/Getty Images Have you ever questioned whether taking time off is worth it because the stress of preparing for a vacation is so high? If so, you’re not alone. Over half of Americans leave some vacation time on the table. Some of the reasons for the lack of vacations include feeling that their workload […]

Laura Findlay/Getty Images Have you ever questioned whether taking time off is worth it because the stress of preparing for a vacation is so high? If so, you’re not alone. Over half of Americans leave some vacation time on the table. Some of the reasons for the lack of vacations include feeling that their workload […]

Shana Novak/Getty Images One question that has long plagued organizations is how to improve performance among frontline workers, the people who actually drive customer experience. Our work with hundreds of companies offers a clear and simple answer. To show how it works, we’ll walk you through an example. In 2016 the leadership team of a […]

James Boast/Getty Images In August 2018 officials from Tokyo Medical University admitted to systematically altering medical school admission test scores to disadvantage female applicants. Since 2006 the university had been subtracting points from all exam scores, then adding up to 20 points to those of male applicants, with the explicit goal of reducing the percentage […]

CIOs and CEOs of large enterprises are faced with an overwhelming demand to transform their IT enterprise services and with a bewildering, often conflicting landscape of advice. IBM has transformed itself many times since its inception in the late 19th century and is on a continuous journey of innovation and transformation to help clients win in […]

Philippe Intraligi/Getty Images Many governments are currently rethinking their policies regarding cross-border data flows. Although cross-border data flows grew 45x between 2005 and 2014, according to a McKinsey analysis, events since 2014 have pushed the pendulum to swing away from unconstrained data globalization. Some policy makers are concerned about individual privacy rights, consumer rights regarding […]

Sarah Lawrence/Getty Images In the flurry of statistics that exist around personal productivity, there’s one I find especially alarming: The average person is distracted or interrupted every 40 seconds when working in front of their computer. In other words, we can’t work for even a single minute before we focus on something else. Sure, sometimes it’s […]

Sarah Lawrence/Getty Images In the flurry of statistics that exist around personal productivity, there’s one I find especially alarming: The average person is distracted or interrupted every 40 seconds when working in front of their computer. In other words, we can’t work for even a single minute before we focus on something else. Sure, sometimes it’s […]

Sarah Lawrence/Getty Images In the flurry of statistics that exist around personal productivity, there’s one I find especially alarming: The average person is distracted or interrupted every 40 seconds when working in front of their computer. In other words, we can’t work for even a single minute before we focus on something else. Sure, sometimes it’s […]

Sarah Lawrence/Getty Images In the flurry of statistics that exist around personal productivity, there’s one I find especially alarming: The average person is distracted or interrupted every 40 seconds when working in front of their computer. In other words, we can’t work for even a single minute before we focus on something else. Sure, sometimes it’s […]

JUSTIN TALLIS/Stringer/Getty Images Diverse networks can foster new ways of thinking by connecting you to people whose viewpoints, insights, resources, and lived experiences differ from your own. Consider a 1985 study by Carnegie Mellon researcher Robert Kelley and Janet Caplan, who analyzed the characteristics of exceptional engineers at Bell Labs. According to their research, IQ […]

GrLb71/Getty Images It’s impossible to miss the simultaneous occurrence of two corporate trends. The first is the rise of the idea that to motivate employees you need to supply them with a “corporate purpose.” The second is the astronomical rise in CEO and senior executive pay. But can leaders credibly talk “purpose” in an organization […]

Automation is helping a handful of companies accomplish what was once thought impossible: boosting financial performance while also aiding fast corporate transformation work. Recently, a financial services organization found $5 million in opportunities to optimize its finance processes. The company found that using robotic process automation alone could free up to 75 full-time equivalent staff. […]

anniepaddington/Getty Images Who wouldn’t want a meaningful career and better balance between work and home? For many of us, it’s finances that keep us from making a career change. Sure, our current job has lost its spark, but it’s stable. Dependable. Reliable. Steady. We worry and wonder: What would a career change do to our […]

Alice Mollon/Getty Images “Can you get that to me by the end of the day?” isn’t a request many employees like to hear. But for many people, having shorter deadlines instead of longer ones — “Do you think you can do that by the end of the week?” — might actually help them complete a […]

Alice Mollon/Getty Images “Can you get that to me by the end of the day?” isn’t a request many employees like to hear. But for many people, having shorter deadlines instead of longer ones — “Do you think you can do that by the end of the week?” — might actually help them complete a […]

Justin Case/Getty Images Back in 2006, McDonald’s saw its growth stall. The fast-food chain decided that the problem was its limited menu, so it tried out a great many new items and ended up doubling the offerings. But sales hardly budged. Finally, in 2016, it took a new tack. It went back to basics, dropped […]

Jens Magnusson/Getty Images It was the last of three two-mile intervals, and I had one lap left. It was the point in a hard workout when the pain stops burning the legs and lungs and becomes a thick cloud of smoke behind the eyes. I saw my high school track coach standing on the side. […]

Sunil Gupta, a professor at Harvard Business School, argues that many companies are still doing digital strategy wrong. Their leaders think of “going digital” as either a way to cut costs or to attract customers with a flashy new app. Gupta says successful digital strategy is more complicated than that. He recommends emulating the multi-faceted […]

pchyburrs/Getty Images To get ahead in the workplace, you have to be seen. Being visible at work allows employees to demonstrate their skills, land prominent assignments, and build strategic relationships. For women, however, the importance of visibility creates a conundrum. On the one hand, women’s contributions are systematically overlooked at work. This limits their professional […]

Are you feeling overwhelmed by your obligations at work and home? You are in good company. A majority of U.S. employees complain that they feel overwhelmed, according to surveys. As a coach and mentor focusing on productivity, I’ve heard this complaint hundreds of times, from managers and officials across the world. Productivity has many aspects. […]

Are you feeling overwhelmed by your obligations at work and home? You are in good company. A majority of U.S. employees complain that they feel overwhelmed, according to surveys. As a coach and mentor focusing on productivity, I’ve heard this complaint hundreds of times, from managers and officials across the world. Productivity has many aspects. […]

Are you feeling overwhelmed by your obligations at work and home? You are in good company. A majority of U.S. employees complain that they feel overwhelmed, according to surveys. As a coach and mentor focusing on productivity, I’ve heard this complaint hundreds of times, from managers and officials across the world. Productivity has many aspects. […]

Are you feeling overwhelmed by your obligations at work and home? You are in good company. A majority of U.S. employees complain that they feel overwhelmed, according to surveys. As a coach and mentor focusing on productivity, I’ve heard this complaint hundreds of times, from managers and officials across the world. Productivity has many aspects. […]

Are you feeling overwhelmed by your obligations at work and home? You are in good company. A majority of U.S. employees complain that they feel overwhelmed, according to surveys. As a coach and mentor focusing on productivity, I’ve heard this complaint hundreds of times, from managers and officials across the world. Productivity has many aspects. […]

Maguey Images/Getty Images Nearly 40% of Americans now have a “side hustle” or outside source of income beyond their day job, according to one recent survey, and many more are at least contemplating the possibility. Indeed, a Deloitte survey of millennial and Gen Z workers showed that nearly two-thirds of respondents would consider a side gig […]

Listen and subscribe to our podcast via Apple Podcasts | Google Podcasts | RSS Download this podcast Women at Work is back Sept. 17 with stories, conversations, and practical advice about women and work. Expect to hear from us every Monday for the next couple of months. Email us here: womenatwork@hbr.org Our theme music is Matt Hill’s […]

westend61/Getty Images Elon Musk recently tweeted that he intends to take Tesla private, that is, to take Tesla off U.S. stock exchanges. In a parallel development, the number of companies listed on U.S. stock exchanges has declined by almost 50% from its peak in 1996, despite dramatic increase in aggregate market capitalization. Many conjectures have been […]

maria freyenbacher/Getty Images As Shakespeare noted, “Uneasy lies the head that wears a crown.” In contemporary language, the work of a leader is never done. Even if a leader has cleared her desk of all ongoing tasks for the day, the job is not over. Leaders must manage the present while preparing for the future. […]

maria freyenbacher/Getty Images As Shakespeare noted, “Uneasy lies the head that wears a crown.” In contemporary language, the work of a leader is never done. Even if a leader has cleared her desk of all ongoing tasks for the day, the job is not over. Leaders must manage the present while preparing for the future. […]

maria freyenbacher/Getty Images As Shakespeare noted, “Uneasy lies the head that wears a crown.” In contemporary language, the work of a leader is never done. Even if a leader has cleared her desk of all ongoing tasks for the day, the job is not over. Leaders must manage the present while preparing for the future. […]

maria freyenbacher/Getty Images As Shakespeare noted, “Uneasy lies the head that wears a crown.” In contemporary language, the work of a leader is never done. Even if a leader has cleared her desk of all ongoing tasks for the day, the job is not over. Leaders must manage the present while preparing for the future. […]

VANDAL Photography/Getty Images Tara, an MD/PhD who works for a large public university, contacted one of us (Suzanne) a few weeks after participating in a negotiation workshop she ran, wanting to share some positive news about successfully negotiating an 11% pay increase. A faculty member for six years, she had come to learn that she […]

Daniel Hurst Photography/Getty Images As the concept of emotional intelligence has gone global, we’ve watched professionals founder as they try to improve their emotional intelligence (or EI) because they either don’t know where to focus their efforts or they haven’t understood how to improve these skills on a practical level. In our work consulting with […]

Caspar Benson/Getty Images Most leaders assume that they need to foster teamwork among the people whom directly and indirectly report to them. Teaming is now seen as the workplace equivalent of motherhood and apple pie — invariably good. The problem is when leaders try to drive the wrong kind of collaboration on their particular teams. […]

Caspar Benson/Getty Images Most leaders assume that they need to foster teamwork among the people whom directly and indirectly report to them. Teaming is now seen as the workplace equivalent of motherhood and apple pie — invariably good. The problem is when leaders try to drive the wrong kind of collaboration on their particular teams. […]

Daniel Hurst Photography/Getty Images As the concept of emotional intelligence has gone global, we’ve watched professionals founder as they try to improve their emotional intelligence (or EI) because they either don’t know where to focus their efforts or they haven’t understood how to improve these skills on a practical level. In our work consulting with […]